How To Sue An Insurance Company Without a Lawyer

How to sue an insurance company without a lawyer? Should you find yourself in a disagreement with your insurance provider regarding a claim, pursuing legal action to secure the rightful compensation might be a consideration.

Yet, engaging the services of an attorney can be both costly and time-intensive, and you may lack the necessary resources or inclination to take this route.

Thankfully, suing an insurance company without legal representation is possible with adequate preparation and information.

In this article, I will guide you through the process of suing an insurance company without the assistance of a lawyer, detailing the following steps:

How to Sue an Insurance Company Without a Lawyer
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Step 1: Understand Your Policy and Your Rights

Prior to utilization, ensure a thorough understanding of your policy and entitlements. The contract delineates the scope of coverage, exclusions, limitations, and responsibilities.

Exercise diligence in reviewing and adhering to stipulations such as premium payments and claim deadlines, and actively participate in any investigations as required.

Familiarize yourself with your rights, which encompass the right to receive a written explanation for claim denials or delays, the ability to appeal decisions, and the option to pursue legal action in cases of bad faith or breach of contract.

Step 2: Gather Evidence and Documentation

To initiate legal action against an insurance company, it is essential to present substantiating evidence and documentation for both your claim and lawsuit.

Ensure you compile all pertinent information and records, including:

  1. Policy and claim numbers
  2. Correspondence and communication logs with the insurance company (letters, emails, phone calls, or texts)
  3. Proof of loss, encompassing receipts, invoices, estimates, or appraisals
  4. Medical records and bills if the claim pertains to personal injury or healthcare
  5. Police reports and witness statements if the claim involves an accident or a crime
  6. Photos and videos if the claim pertains to property damage or physical evidence
  7. Expert opinions and testimonies for claims involving complex or technical issues

Systematically organize and label your evidence and documentation, making copies for both personal reference and court submission.

Step 3: File a Complaint with the Insurance Company

Before suing, file a complaint with the insurer.

Send a letter with your details, claim info, incident specifics, damages, disagreement reasons, desired actions, and evidence copies.

Set a 30-day response deadline, send via certified mail with a return receipt, and keep a copy for yourself.

Step 4: Send a Demand Letter to the Insurance Company

If the insurer ignores your complaint or offers an unsatisfactory settlement, send a demand letter.

Clearly state your intention to sue, specify the amount sought, and justify it with details on damages, medical expenses, lost income, pain, suffering, and legal fees.

Attach evidence, set a response deadline (usually 10-14 days), and send the letter via certified mail with a return receipt.

Retain a copy for your records.

Step 5: File a Small Claims Lawsuit Against the Insurance Company

If the insurer rejects your demand letter or settlement offer, file a small claims lawsuit within jurisdictional limits (typically $2,500-$15,000).

Complete forms, pay the filing fee ($30-$100), and serve the company through certified mail, a process server, or a sheriff.

Maintain proof of service for both yourself and the court.

Step 6: Consider Mediation or Arbitration

Before you go to trial, you may want to consider mediation or arbitration, which are alternative dispute resolution methods that can help you settle your dispute with the insurance company without going to court.

Mediation is a voluntary and informal process, where a neutral third party, called a mediator, helps you and the insurance company communicate and negotiate a mutually acceptable solution.

Arbitration is a binding and formal process, where a neutral third party, called an arbitrator, hears both sides of the dispute and makes a final decision.

Mediation and arbitration can save you time and money, and avoid the stress and uncertainty of a trial.

However, they also have some drawbacks, such as the lack of appeal rights, the limited discovery, and the potential bias of the mediator or the arbitrator.

Step 7: Prepare for Trial

If mediation or arbitration fails, prepare for trial.

Present your case to a judge or jury, and the insurance company will present its defense.

You need to:
  • Review your evidence and documentation, and make sure they are admissible and relevant
  • Prepare your witnesses and testimonies, and make sure they are credible and consistent
  • Prepare your opening statement and closing argument, and make sure they are clear and persuasive
  • Prepare your questions and objections, and make sure they are appropriate and respectful
  • Dress professionally act courteously, and follow the court rules and etiquette

Read more: Do you need a lawyer to make a living trust?

Step 8: Go to Trial

On trial day, go to the courthouse, check in with the clerk, and wait.

Present your opening statement: introduce yourself, explain the case facts, and state your claim and demand.

Show evidence and documentation: present proof of loss, medical records, photos, or videos to the judge or jury.

Call witnesses to the stand, ask questions, and let them tell their stories.

Cross-examine the insurance company’s witnesses, challenging credibility, reliability, or consistency.

Summarize your case, highlight main points, and ask for a ruling in your favor.

Listen to the insurance company’s closing argument, summarizing their defense and requesting a ruling in their favor.

Hear the judge’s or jury’s verdict, announcing their decision and awarding damages or relief.

Decide to accept or appeal the verdict, agreeing or disagreeing with the outcome, and choosing whether to file an appeal.


Initiating a lawsuit without legal representation poses challenges; however, with adequate preparation, it can be achieved.

Firstly, familiarize yourself with your insurance policy, then gather relevant evidence. Subsequently, proceed to file a formal complaint, followed by sending a demand letter.

Additionally, contemplating mediation is advisable.

It is crucial to be mindful of potential risks associated with the legal process. Consider complexities, costs, the resources of the insurance company, and the possibility of losing the case.

Prior to taking legal action, particularly in cases of higher value or complexity, it is recommended to seek the counsel of a lawyer.

In summary, understanding your policy, collecting evidence, filing a complaint, sending a demand letter, and considering mediation are integral steps.

However, acknowledging and assessing risks, coupled with seeking legal advice, enhance the overall effectiveness of the process.